Which of the Following Is a Problem That Managers Face

question 41

Multiple Choice

Which of the following is a problem that managers face while providing high quality,quick service,and after-sales service and support,products with many features,and products that are customized?

• A) Job satisfaction decreases, thus affecting productivity.
• B) It raises costs and thus the price that must be charged to cover costs.
• C) Defect rates could increase thus lowering customer satisfaction.
• D) It loses other customers who do not desire these features.
• E) These features are easily duplicated and thus they lose the competitive edge.

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Definitions:

Gateways

Entry or access points that enable transition or progress from one state or condition to another.

Functional Specialization

The practice of organizing a workforce where each member or department focuses on a specific set of tasks or expertise, promoting efficiency.

Divisional Departmentation

An organizational structure where divisions are formed based on products, services, markets, or geographic locations.

Matrix Departmentation

Is a combination of functional and divisional patterns wherein an individual is assigned to more than one type of unit.