The Use of Which of the Following Media Would Capture

question 104

Multiple Choice

The use of which of the following media would capture some of the advantages of face-to-face communication while saving time and money on travel costs for managers?

• A) E-mail
• B) Telephone
• C) Letters
• D) Memos
• E) Videoconference

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Definitions:

Assertive Behavior

A communication style in which individuals state their opinions and feelings clearly and directly while respecting the rights and beliefs of others.

Aggressive Behavior

Actions or conduct that intends to cause harm or intimidate another individual, often manifesting physically or verbally.

Cooperative/Nonassertive

A behavioral style characterized by a willingness to work with others towards a common goal while often compromising one's own needs or desires.

Accommodating

Adapting one's actions or decisions to consider the needs or wishes of others, often at the expense of one's own preferences.