Karen Is a Manager in a Large Restaurant Chain

question 70

Multiple Choice

Karen is a manager in a large restaurant chain.She wants to use situational interview questions while interviewing candidates for the post of servers.Which of the following question would she ask?

• A) "What are your strengths and weaknesses as a server?"
• B) "Tell me something about your last job as a server."
• C) "What do you like about being a server?"
• D) "What would you do if a customer wanted to be seated away from small children?"
• E) "Do you like to work with people?"

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Definitions:

Positive Reinforcement

A method in behavior theory where the introduction of a rewarding stimulus following a desired behavior increases the likelihood of it happening again.

Approval

The act of agreeing with or accepting something as satisfactory.

Activities

Tasks, operations, or processes that individuals or groups engage in, often towards achieving a goal.

Bonus Points

Additional credits or recognition given for exceeding standard expectations or as a reward.