Explain Briefly the Two Factors That Make Technology Routine or Complicated

question 15

Essay

Explain briefly the two factors that make technology routine or complicated, according to Charles Perrow.

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Definitions:

Hassles

Minor irritations and annoyances that are part of everyday life and can accumulate to impact one's mental health and well-being.

Psychological Hardiness

Refers to a personality characteristic that involves a sense of control, commitment, and embracing challenge as a means of personal growth, which helps individuals to manage stress more effectively.

Stress

The body's response to any demand or challenge, which can be triggered by both positive and negative experiences.

Denial

A psychological defense mechanism involving refusal to accept reality or facts, thus avoiding a painful or uncomfortable truth.