Which of the Following Is an Advantage of the Differentiation

question 21

Multiple Choice

Which of the following is an advantage of the differentiation strategy?

• A) Improved efficiency of equipment
• B) Cheaper new products
• C) Higher level of employee skills
• D) Reduced turnover of employees
• E) Greater barriers to entry

---

Definitions:

Service Rate

The speed at which a service provider can complete work or deliver services, often measured in customers served per unit of time or tasks completed per day.

Arrival Rate

The frequency at which entities (such as customers, materials, or information) reach a system or service point, often measured in entities per time unit.

Queue Discipline

Describes the rule or set of rules used to prioritize and manage elements in a queue, determining the order in which they are serviced.

M/M/1

A model in queueing theory representing a system with a single server where arrivals and service times are Poisson distributed.