Examlex
Who amongst the following is most likely to be a part of the top management team?
Service Quality
The assessment of how well a delivered service matches customer expectations, often a critical component of customer satisfaction in business.
Profit Sharing
A company program in which a portion of the company's profits is distributed to its employees, often based on their performance and the company's earnings.
Larger Firms
Refers to companies or organizations that have an expanded scale of operations, workforce, or market share relative to others in their industry.
Psychological Ownership
The feeling of possession individuals experience for things they do not legally own, often leading to stewardship behavior for that object or role.
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