The Most Critical Step in Providing Good Service Is to Make

question 122

Multiple Choice

The most critical step in providing good service is to make sure there is no _____ gap.

• A) communication
• B) standards
• C) performance
• D) knowledge
• E) research

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Definitions:

Television

An electronic system of transmitting moving images and sound from a source to a receiver.

Asian Americans

A diverse group of Americans of Asian descent, encompassing various ethnicities and cultures, often grouped together for social or demographic studies.

Underrepresented

Referring to groups or demographics that are not adequately represented in a particular context or area.

Positive Image

A favorable impression or perception of a person, organization, or concept by the public or a specific group.