When Marcie Purchased Some Paint for Her Window Frames at the Home

question 104

Multiple Choice

When Marcie purchased some paint for her window frames at The Home Depot,the cashier asked for her telephone number at the point-of-sale.Why did the retailer ask this question?

• A) The retailer was collecting data for its database
• B) The retailer was identifying her preference
• C) The retailer was determining her level of trust in the store
• D) The retailer was curious as to how many people from that area code shopped the store
• E) The retailer was confirming forecasts for buyers

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Definitions:

Attraction-Selection-Attrition Theory

is a theory that explains how organizations become more homogeneous over time by attracting, selecting, and retaining individuals with similar characteristics.

Corporate Culture

The shared values, beliefs, norms, and practices that characterize an organization and guide its employees' behavior.

Dominant Values

These are the core principles and beliefs that are most widely shared and emphasized within an organization.

Corporate Cults

Intense organizational cultures that demand a high degree of loyalty and commitment from employees, often leading to an environment where dissent is discouraged.