To Reduce the _______________ Gap,retailers Must Provide Employees with the Necessary

question 15

Short Answer

To reduce the _______________ gap,retailers must provide employees with the necessary knowledge and skills,reduce conflicts,and empower employees to act in the customers' and the firm's best interests.

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Definitions:

Personality

The combination of characteristics or qualities that form an individual's distinctive character, influencing their behaviors and attitudes.

Gender Roles

Social and behavioral norms that are considered appropriate for individuals of a given sex within a specific culture.

Biological Aspect

Refers to the physiological and genetic characteristics of organisms, including humans, often highlighting the influence of genetics and bodily functions on behavior and health.

Opposite-sex Parent

Refers to the parent of the opposite gender to the child, significant in the context of various psychological theories, including psychoanalytic perspectives.