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Customer satisfaction is affected by the amount of time it takes to get a question answered or a problem resolved.What are two things the text suggests a retailer can do to resolve customer complaints quickly?
Reorganization Plan
A document outlining the proposed restructuring of a company's operations, finances, or structure during bankruptcy proceedings.
Chapter 11
A provision of the United States Bankruptcy Code that permits reorganization under the bankruptcy laws of the United States.
Debtor's Assets
The property or funds owned by a debtor that may be used or taken to repay debts.
Repayment-plan Bankruptcy
A bankruptcy procedure that involves restructuring a debtor's payment obligations to pay off debts over time, under court supervision.
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