Peter Worked at an Ace Hardware Store After School

question 137

Multiple Choice

Peter worked at an Ace Hardware store after school.Each week,he is responsible for unloading the truck,shelving the merchandise,and offering customer assistance while on the floor.He never works the register or answers the phone.There are other employees for those tasks.Peter's assigned tasks demonstrate the productivity of:

• A) empowerment
• B) authority
• C) organizational skills
• D) partnering
• E) specialization

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Definitions:

Citizenship Behaviour

Voluntary actions by employees that contribute to the organization's environment and well-being, often beyond their job requirements.

Organizational Identification

The degree to which employees feel a sense of belonging and alignment with their organization's values and objectives.

Organizational Citizenship

A concept referring to individual behaviors that are beneficial to an organization and are discretionary, not directly or explicitly recognized by the formal reward system.

Community Events

Social, cultural, or educational events organized for enhancing the sense of community and engagement among people.