The Turnover for a Security Position at the Local Department

question 51

Multiple Choice

The turnover for a security position at the local department store was high,and the department managers were beginning to complain to Gina,the store manager.There was no lack of applications,and the pay was comparable to other stores,yet those who took the position stayed no longer than a week.Exit interviews revealed that employees felt the job's responsibilities were not what they expected.Which of the following would you suggest Gina do to reduce the turnover?

• A) Accept more applications by reducing the standards
• B) Insist that each applicant takes a drug test within 48 hours of applying
• C) Show a video about the responsibilities of the job
• D) Check references
• E) Ask if they have plans to stay at the job during the interview

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Definitions:

Social Rejection

The experience of being excluded, ignored, or dismissed by individuals or groups, often leading to feelings of pain, loss, and low self-esteem.

Field Conditions

Factors and conditions existing in real-life settings outside controlled experimental environments that can influence the outcome of a study.

Fight-or-Flight

A physiological response to perceived harmful events, attacks, or threats to survival, leading to a choice between confronting or fleeing.

Tend-and-Befriend

A behavioral response to stress involving seeking social affiliation and nurturing activities to manage stressful situations.