Which of the Following Should Be Undertaken While Providing Refusals

question 32

Multiple Choice

Which of the following should be undertaken while providing refusals in a message?

• A) Deemphasize the refusal by placing it in a different paragraph from that of the reason
• B) Ensure the implication is ambiguous so that the reader is not easily offended
• C) Ensure that another message need not be written to convey the same message again
• D) Emphasize the refusal by putting it in a separate paragraph by itself
• E) Present both strong and weak reasons to a refusal and let the audience choose from them

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