Which of the Following Is True of Apologies in a Negative

question 47

Multiple Choice

Which of the following is true of apologies in a negative message in business communication?

• A) They should not take timing into account because it is irrelevant.
• B) They should be an integral part of all negative messages.
• C) They should always be placed at the end of a message.
• D) They should be said twice in a message in order to sound sincere.
• E) They should not be used when one is not at fault.

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Definitions:

Health Screening Activities

Procedures or tests carried out to detect diseases or health conditions at an early stage, before symptoms become apparent.

Detect Disease

The identification or diagnosis of illnesses or disorders through examination, tests, or other procedures.

Treatment Options

Refers to the various methods and strategies available for managing or curing a disease or condition.

Health Promotion Model

A theoretical framework for understanding the behavior of individuals in actively caring for and improving their own health.