In Which of the Following Situations Should Phone Calls Be

question 7

Multiple Choice

In which of the following situations should phone calls be used as a mode of communication?

• A) When one intends to leave a paper trail
• B) When the tone of voice is important
• C) When one knows a colleague welcomes the visits
• D) When one wants to establish a work relationship
• E) When one wants visual and aural cues

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Definitions:

Generation X

The demographic cohort following the baby boomers and preceding the Millennials, generally considered to be born between the early 1960s and early 1980s.

Baby Boomers

A generational cohort born approximately between 1946 and 1964, known for experiencing significant economic prosperity and societal change.

Continuous

Ongoing, without interruption or end.

Immediate Reinforcement

The provision of a reward or feedback right after a particular behavior, which increases the likelihood of that behavior being repeated.