While Responding Positively to Complaints,one Should Give the Reason for the Original

question 2

True/False

While responding positively to complaints,one should give the reason for the original mistake only if it reflects credit on the company.

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Definitions:

Stable

Characterized by consistency, reliability, and resistance to change over time or under varying conditions.

Chronically Lonely

Experiencing long-term feelings of loneliness and isolation that affect one's health and well-being.

Cognitive Therapy

An insight therapy that uses specific strategies to correct habitual thinking errors that underlie various types of disorders.

Social Skills

The abilities necessary to interact effectively and harmoniously with others, including communication, empathy, and conflict resolution.