Lisa Robinson Is a Sales Manager at a Bank

question 44

Multiple Choice

Lisa Robinson is a sales manager at a bank.She recently received an electronic mail from a team member,John Hill,requesting leave during Christmas.Though the mail was formulated well,she felt like Hill was shouting at her.Which of the following did Hill most likely use?

• A) Sentences in green font among other text in black
• B) Headings which were short and brief
• C) Important sentences in full capitals
• D) Long, descriptive sentences
• E) White space between text

---

Definitions:

Specific Set

A clearly defined and identified collection of elements or members.

General Price

The standard or average cost of goods or services available in the market to all consumers.

Electronic Goods

Products that use electric power for their operation, including consumer electronics like phones, TVs, and computers.

Law Of One Price

The economic theory stating that in an efficient market, identical goods must have only one price.