Which of the Following Best Describes Average Service

question 44

Multiple Choice

Which of the following best describes average service?

• A) Service at this level is unacceptable and typically leads to a breakdown.
• B) Service at this level is not as expected and disappoints customers.
• C) Service at this level is what is expected by a customer.
• D) Service at this level is out of the ordinary and unexpected.

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Definitions:

Adhesion Contract

A standardized contract drafted by one party, usually the stronger party, where the weaker party has little to no ability to negotiate terms.

Take-It-Or-Leave-It BASIS

A take-it-or-leave-it basis refers to a situation where an offer is made with the understanding that no negotiation will be entertained, forcing the recipient to accept the offer in its entirety or reject it.

Opposed to Public Policy

Activities or agreements that are considered illegal because they violate the ethics or morals of a society.

Mayoral Campaign

A strategic effort undertaken by a candidate to promote themselves in a bid to be elected as mayor of a municipality.