Keith,a Middle-Aged Sales Representative at NewGen,a Sports Apparel Store Often

question 54

Multiple Choice

Keith,a middle-aged sales representative at NewGen,a sports apparel store often encounters customers from Generation Y.Which of the following approaches should Keith adopt to serve these customers better?

• A) He must adopt an informal approach and treat them as his own children.
• B) He must adopt a flippant approach toward them.
• C) He must strive to get overly familiar with them.
• D) He must strive to cater to their wants and needs just like any other customer.

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Definitions:

Confederacy

The collective name for the eleven Southern states that seceded from the United States in 1860-1861, leading to the Civil War.

Jefferson Davis

Jefferson Davis was the President of the Confederate States of America during the American Civil War, representing the Southern states that seceded from the Union.

Northern White Women

Refers to women who lived in the Northern states of the United States during various historical periods, often with different social and economic experiences from those in the South.

Bread Riots

Public disturbances arising from shortages, high prices, or the lack of availability of bread and other staple foods, historically common in times of scarcity and economic distress.