Customers with Disabilities Are Not Classified as Difficult Customers

question 21

True/False

Customers with disabilities are not classified as difficult customers.

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Definitions:

Probability of Effect

refers to the likelihood or chance that a specific action or condition will lead to a particular outcome or result.

Concern for Harmony Principles

Ethical values that prioritize peaceful, cooperative, and non-confrontational relations among individuals or groups.

Decision Making

The cognitive process of selecting a course of action from among multiple alternatives.

Regulations

Rules or directives made and maintained by an authority to regulate behavior, ensuring standards are met within industries, communities, or systems.