Who Among the Following May Be Described as a Difficult

question 48

Multiple Choice

Who among the following may be described as a difficult customer?

• A) A customer who is less expressive and aware of the product or service
• B) A customer who is difficult to deceive
• C) A customer who is dissatisfied with the service or product
• D) A customer who is rarely intimidating and difficult to convince

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Definitions:

Combative Patient

A patient who is aggressively resistant or confrontational, posing challenges to healthcare providers or caregivers.

Civil Rights

The rights of citizens to political and social freedom and equality, often protected by the law.

Secluded

Being isolated or hidden away from the view and company of others, often implying a quiet or private space.

Team Meeting

A gathering of individuals working together, typically within a professional context, to discuss progress, plan strategies, or address issues related to their common objectives.