Identify the True Statement of Compensation from the Following

question 13

Multiple Choice

Identify the true statement of compensation from the following.

• A) Compensation should be provided only when a customer demands it.
• B) The value or degree of the compensation should equal the customer's loss only in terms of energy or frustration.
• C) The recovery should compensate only the original loss and need not necessarily give any additional value.
• D) Customers should feel that the organization has suffered an equal loss.

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Definitions:

Relative Influence

The impact or effect one factor has in relation to others within a specific context or system.

Dominance

A behavioral dynamic where an individual exerts control or influence over others in a social context, often seen in social hierarchies among animals and humans.

Poverty

A state where an individual or community lacks financial resources and essentials for a minimum standard of living.

Substance Abuse

The harmful or hazardous use of psychoactive substances, including alcohol and illicit drugs, leading to addiction or other negative outcomes.