Which of the Following Is Likely to Damage the Customer-Provider

question 43

Multiple Choice

Which of the following is likely to damage the customer-provider relationship?

• A) Using paralanguage
• B) Performing perception checking
• C) Using a lot of jargon
• D) Communicating nonverbally

---

Definitions:

Mutually Accountable

A condition or situation where two or more individuals or parties share responsibility for their actions and outcomes.

Individually Accountable

The principle that each member of a group or team must take responsibility for contributing their own effort and work towards the collective goal.

Task Interdependence

The degree to which tasks in an organization require coordination and collaboration among different roles or individuals to complete a composite task.

Individual Reward Structures

Systems designed to provide incentives or rewards to individuals based on their performance or achievement of specific goals.