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When Providing Verbal Feedback, If the Customer's Body Language or Nonverbal

question 15

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When providing verbal feedback, if the customer's body language or nonverbal cues or words indicate misunderstanding, you should pause and take corrective action.


Definitions:

Object Identification

Object identification is a process in human and machine perception that involves recognizing and naming specific objects within the visual field based on shapes, patterns, and colors.

Control Of Movement

The regulation and coordination of muscle activities to achieve voluntary and involuntary motions.

Primary Colors

Primary colors are fundamental colors (red, blue, and yellow) that cannot be created through the combination of other colors and are used as the basis to create a wide spectrum of other colors.

Light

Electromagnetic radiation that is visible to the human eye, fundamental for visual perception and involved in various biological processes.

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