Resentment,frustration and Retaliation Often Result When Employees Believe Their Supervisor

question 53

Multiple Choice

Resentment,frustration and retaliation often result when employees believe their supervisor is ____.

• A) misusing their power
• B) affirming the value of relationships
• C) demonstrating commitment
• D) working toward goal attainment

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Definitions:

Tight Quality Control

Rigorous and stringent monitoring and verification of products or services to meet specified quality standards.

Information Technology

The study or use of systems (computers and telecommunications) for storing, retrieving, and sending information, playing a critical role in modern organizations.

Physical Process

A sequence of operations or activities that involve physical transformations or manipulations of materials or components.

Mass Customization

Mass customization is a manufacturing technique that combines the flexibility and personalization of custom-made products with the low unit costs associated with mass production.