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A Manufacturer of Consumer Electronics, Wanting to Reduce Costs, Relocates

question 50

True/False

A manufacturer of consumer electronics, wanting to reduce costs, relocates his production facility to a rural location. This is an example of a cottage industry.


Definitions:

Customer Satisfaction

The degree to which a product or service meets the customer's expectations and the customer's happiness with the purchase.

Superior Customer Service

Providing customers with an exceptional buying experience, characterized by attentive, efficient, and courteous service.

Needs

Basic requirements or essential conditions for an individual to live a healthy and stable life, including physical, emotional, social, and intellectual aspects.

Satisfaction

The feeling of fulfillment or pleasure that comes from achieving something or having one's needs met.

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