Display Rules Are Norms That Require Employees to Show Certain

question 213

True/False

Display rules are norms that require employees to show certain emotions and to withhold others.

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Definitions:

Individual Behavior

The actions, reactions, or mannerisms exhibited by a single person.

Broaching Behavior

The act of initiating conversations about sensitive or difficult topics, often in a therapeutic or counseling setting.

Multicultural Element

Aspects or components that acknowledge, respect, and incorporate diversity from different cultures, often in an educational, social, or work environment context.

Therapeutic Alliance

The collaborative and trusting relationship between a therapist and a client, considered essential for effective therapy.