Customer Orientation,social Skills,and Need for Achievement Are Examples Of

question 30

Multiple Choice

Customer orientation,social skills,and need for achievement are examples of:

• A) aptitudes
• B) competencies
• C) role perceptions
• D) situational factors
• E) none of the above

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Definitions:

Behaviorism

A theory in psychology that emphasizes the importance of external behaviors in understanding and modifying behavioral responses, downplaying internal processes.

Implementation Of Self-Control

The process by which individuals learn and apply methods to regulate their thoughts, emotions, and behaviors effectively, often in pursuit of long-term goals.

Relational Aggression

A type of aggression that involves harming others through deliberate manipulation or damage to their relationships or social status.

Acting Out

Behaving badly or inappropriately, often as a response to emotional distress, in ways that deviate from acceptable social behavior.