The Diffusion of Change Is More Likely to Succeed When

question 17

Multiple Choice

The diffusion of change is more likely to succeed when:

• A) the pilot study was successful.
• B) the pilot study receives favorable recognition and rewards.
• C) pilot study managers are transferred to other areas of the organization.
• D) all of these exist.
• E) none of these exist.

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Definitions:

Assertive Behavior

A communication and behavior style characterized by confidently expressing one’s opinions and needs while respecting the rights of others.

Submissive Behavior

Conduct that shows readiness to conform to the authority or will of others, often characterized by a lack of resistance or assertiveness.

Passive Behavior

A tendency to submit to situations or others’ desires without adequate resistance or assertiveness, often avoiding conflict or responsibility.

Passive-aggressive Behavior

A pattern of indirectly expressing negative feelings instead of openly addressing them.