Which of These Statements About Managing Change Is FALSE

question 3

Multiple Choice

Which of these statements about managing change is FALSE?

• A)Employees are less likely to resist change when change agents mainly increase the driving forces for change.
• B)Employees who develop an urgency for change tend to increase their motivation to change.
• C)Change is more successful when the restraining forces are reduced.
• D)Unfreezing the status quo occurs when change agents create a disequilibrium between the driving and restraining forces.
• E)Force field analysis includes the ideas of unfreezing the status quo and refreezing the desired conditions.

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Definitions:

Lead Indicators

Early signs or measurements that can predict future performance or trends.

Non-Financial Performance Measures

Indicators used to assess aspects of an organization's operations that are not directly quantifiable in monetary terms, such as customer satisfaction or employee engagement.

Internal Business Process

Operations and strategies within a company that contribute to its goals and objectives, often focusing on efficiency and effectiveness.

Balanced Scorecard

A system for strategic planning and management that ensures business operations are in line with the organization's vision and strategy, enhances communication internally and externally, and tracks the organization's performance in relation to strategic objectives.