ABC CorpSelected Employees from Across the Organization to Find New Ways

question 63

Multiple Choice

ABC Corp.selected employees from across the organization to find new ways to serve customers.The team operated independently of the main organization and experimented with new service delivery approaches.This team is most similar to:

• A)the action research approach to organizational change.
• B)a parallel learning structure.
• C)the appreciative inquiry approach to organizational change.
• D)the process of diffusing organizational change.
• E)the process of creating an urgency to change.

---

Definitions:

Vertebral Column

The series of vertebrae extending from the skull to the small of the back, encasing the spinal cord and providing support to the body.

Thoracic Cage

The bony and cartilaginous structure forming the skeleton of the thorax, protecting vital organs and assisting in respiration.

Costal Cartilages

Bars of hyaline cartilage that extend from the ends of the ribs to the sternum, contributing to the elasticity and expansion capability of the rib cage.

Vertebral Foramina

The holes in the vertebrae through which the spinal cord passes, forming the vertebral or spinal canal.