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What Must Senior Executives, Functional Managers, and Project Leaders Do

question 58

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What must senior executives, functional managers, and project leaders do to make a matrix structure more effective?


Definitions:

Action and Interaction

Refers to the dynamic processes by which individuals take actions and respond to each other within a social context.

Dramaturgical Concepts

Ideas from the dramaturgical perspective in sociology, which analyzes social life as a series of performances, where individuals present themselves in ways that will be accepted by others.

Ervin Goffman

An influential sociologist known for his work on symbolic interactionism and the study of social interaction in everyday life.

Demeanor

The outward behavior or bearing of a person, indicating their character or mood.

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