Which Conflict Management Style May Be Necessary When It Is

question 10

Multiple Choice

Which conflict management style may be necessary when it is apparent that the other party will take advantage of information sharing and other cooperative strategies?

• A) Forcing
• B) Yielding
• C) Avoiding
• D) Problem-solving
• E) Compromising

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Definitions:

Economic Excuses

Reasons given for not purchasing a product or service based on financial constraints or budget considerations.

Money Objection

In sales, a customer's resistance or hesitation to make a purchase based on the price or cost of the product or service.

Price/Value Formula

A concept in marketing or economics that relates the price of a good or service to its perceived or actual value to the consumer.

Perceived Value

The customer's evaluation of the worth and usefulness of a product or service, influenced by personal opinions and expectations.