If You Have to Communicate Negative Information,the Other Person Is

question 68

True/False

If you have to communicate negative information,the other person is more likely to listen if you focus on the problem rather than the person who caused the problem.

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Definitions:

Under-Rewarded

Feeling or being inadequately compensated or acknowledged for one’s efforts or contributions.

Over-Rewarded

A situation where an individual receives more recognition or compensation than what is perceived to be fair or deserved.

Valence

The value individuals place on work outcomes.

Procedural Justice

The degree to which people perceive the implementation of company policies and procedures to be fair.