Which of These Statements About Nonverbal Communication Is FALSE

question 6

Multiple Choice

Which of these statements about nonverbal communication is FALSE?

• A) In conversations, more information is usually communicated nonverbally than verbally.
• B) Nonverbal communication is less rule-bound than is verbal communication.
• C) Nonverbal communication is usually more carefully thought out than is verbal communication.
• D) Nonverbal communication plays a major role in emotional labor.
• E) Emotional contagion is transmitted mainly through nonverbal communication.

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Definitions:

Managerial Decisions

Choices or judgments made by managers that influence the direction, operations, and effectiveness of an organization.

Union Formation

The process by which workers organize themselves into a collective group to negotiate with employers on wages, working conditions, and other employment terms.

Unionized Facilities

Workplaces where a labor union represents the interests of employees in negotiations with management.

Representation Elections

Voting processes held to determine whether employees want to be represented by a union in their workplace.