What Are the Two Major Components of Hertzberg's Two-Factor Theory

question 85

Essay

What are the two major components of Hertzberg's two-factor theory? What might be an example of each component? How do they affect job satisfaction?

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Definitions:

Contact Management

The process of storing, organizing, and managing information about people and companies with whom you have business relationships.

Call Reluctance

Call reluctance is the hesitation or fear of initiating contact with potential clients or leads, often seen in sales environments, which can impede sales effectiveness.

Salespeople

Professionals who are involved in selling products or services to customers.

Law of Averages

The principle that over a large number of events, outcomes will roughly equal the probability of occurrence over time.