Kia Has Received a Poor Grade in a Class

question 73

Multiple Choice

Kia has received a poor grade in a class. When she visits her professor to discuss it, he explains in detail how her grade was decided, but he is very rude towards Kia. Kia likely experiences high _____ justice and low _____ justice.

• A)distributive; procedural
• B)informational; interactional
• C)distributive; informational
• D)interactional; informational

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Definitions:

Dysfunctional

Not operating normally or effectively, often referring to systems, organizations, or relationships.

Withdrawing

The act of pulling back or removing oneself from a situation, engagement, or commitment.

Controlling

The management function that involves monitoring performance, comparing it with goals, and taking corrective action as needed.

Conflict Phase

A stage in a dispute or disagreement where tensions and differences between parties are openly expressed and become more apparent.