When Helping to Develop Behaviorally Anchored Rating Scales (BARS), a Bank

question 38

Multiple Choice

When helping to develop behaviorally anchored rating scales (BARS) , a bank teller writes that an example of low effectiveness would be giving a customer the wrong amount of cash during a transaction. The bank teller is giving a:

• A)distribution error.
• B)retranslation.
• C)critical incident.
• D)graphic account.

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Definitions:

Rights Vested

Refers to rights that are securely granted to an individual or entity, and cannot be revoked or amended without consent.

Modify or Rescind

To change, alter, or revoke an agreement or contract either partially or completely.

Incidental Beneficiary

A third party who unintentionally benefits from a contract but has no legal right to enforce the contract terms.

Intended Beneficiary

A person for whom a contract is specifically made, who has the right to enforce the terms of the contract, even though they are not a party to it.