Greg, a Manager at a Car Repair Shop, Must Identify

question 76

Multiple Choice

Greg, a manager at a car repair shop, must identify one-third of his mechanics as above average, one-third as average, and one-third below average. Greg is being asked to use a:

• A)rank-ordered comparison.
• B)forced distribution.
• C)normal distribution.
• D)paired comparison.

Understand the correct procedures for disposing of failed brake components.

Diagnose the causes of frequent air compressor cycling and slow air pressure build-up.

Identify the conditions under which a vehicle can be tagged Out Of Service (OOS).

Know the recommended maintenance schedules for truck air tanks and air dryers.

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Definitions:

Optimizing Tasks

Tasks designed to achieve the best possible outcome or solution given certain constraints or conditions.

Synergy

The combined effect of a group that exceeds the sum of the effects of individual members, often resulting in enhanced productivity or creativity.

Strong Synergy

The creation of a whole that is greater than the simple sum of its parts, resulting from effective collaboration and cooperation.

Groupthink

A psychological phenomenon where the desire for group harmony or conformity results in an irrational or dysfunctional decision-making outcome.