Tracy, Who Is a Police Officer, Has Two Different Roles

question 3

Multiple Choice

Tracy, who is a police officer, has two different roles at work. Sometimes she has to treat citizens respectfully, comfort them, and help them solve problems. At other times, she must behave aggressively, make demands of citizens, and delay solving problems to ensure that people are safe. These contradictory expectations are an example of:

• A)role ambiguity.
• B)role conflict.
• C)emotion-focused roles.
• D)problem-focused roles.

Analyze the shift from mass manufacturing to flexibility and innovation in workplace organization and management.

Identify the role of grievance arbitration in settling labor disputes and its formalization timeline.

Comprehend the emergence and failure of the mass manufacturing/job control unionism model due to economic instability.

Assess the relationship between scientific management principles and modern employment relations issues.

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Definitions:

Profits

The financial gain obtained when the amount of revenue gained from a business activity exceeds the expenses, costs, and taxes involved in sustaining the activity.

Firms

Business organizations involved in the production and sale of goods and services.

Payroll Tax

Taxes imposed on employers and employees, calculated as a percentage of the salaries that employers pay to their staff.

Regressive

A term typically used to describe tax systems that take a smaller percentage of income as income increases, disproportionately affecting lower-income earners.