At Times, Individuals May Need to Either Hide Feelings They

question 85

Multiple Choice

At times, individuals may need to either hide feelings they are experiencing or fake feelings they are not experiencing. This type of behavior is known as:

• A)mood suppression.
• B)mood amplification.
• C)affective disposition.
• D)emotional labor.

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Definitions:

Leniency Errors

A bias in assessment or judgment processes where the evaluator tends to consistently rate others more favorably than warranted.

Interviewer Illusion

A cognitive bias occurring when interviewers overestimate their ability to evaluate interviewees accurately.

360-Degree Feedback

A performance appraisal system where an employee receives confidential feedback from supervisors, peers, and subordinates, often including self-assessment.

Performance Appraisal

A review and evaluation of an employee's performance over a period, often including feedback on achievements and guidance for future improvement.