During the Sales Presentation, the Prospect Interrupted the Salesperson's Presentation

question 217

Multiple Choice

During the sales presentation, the prospect interrupted the salesperson's presentation and said, "Wait a minute; this looks like it's going to cost too much." The salesperson responded, "I think you'll be delighted with how relatively inexpensive this program is.I'll address the subject of price in just a moment." Which objection-handling technique has the salesperson used?

• A)denial
• B)postpone
• C)agree and neutralize
• D)ignore the objection
• E)acknowledge and convert the objection

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Definitions:

Presentation Conclusion

The final part of a presentation where the main points are summarized and the audience is left with a strong take-away message.

Establish Credibility

The process of earning trust and respect through demonstrating knowledge, honesty, and reliability.

Business Presentation

A formal display or exhibition of information to stakeholders, typically aiming to inform, persuade, or build goodwill.

Educational Level

The highest degree or stage of education an individual has completed.