In the Personal Selling Process, the Stage Which Includes Making

question 167

Multiple Choice

In the personal selling process, the stage which includes making certain the customer's purchase has been properly delivered and installed and difficulties experienced with the use of the item are addressed is referred to as the __________ stage.

• A)urgency close
• B)assumptive close
• C)presentation
• D)follow-up
• E)trial close

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Definitions:

Wishes

Expressions of desire or hope for something to happen, often implying a longing for change or fulfillment.

Ancestral Experiences

The events, practices, and cultural backgrounds of one's forebears, which can influence attitudes, behaviors, and genetics of subsequent generations.

Personal Unconscious

Jung's concept referring to all information that is present within an individual's mind, but not currently in conscious awareness.

Complexes Formation

The process by which related emotions, memories, perceptions, and wishes organize around a common theme, often unconsciously, as described in psychoanalytic theory.