The Use of Teams of Sales, Service, and Often Technical

question 242

Multiple Choice

The use of teams of sales, service, and often technical personnel who work with purchasing, manufacturing, engineering, logistics, and financial executives in customer organizations is referred to as __________.

• A)sales management
• B)formula selling
• C)adaptive selling
• D)consultative selling
• E)key account management

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Definitions:

Conditioned Anxiety

Anxiety learned through classical conditioning, where a neutral stimulus becomes associated with an anxiety-provoking event.

Mouthwash

A liquid product used for cleaning the mouth, freshening the breath, and may contain antiseptic ingredients to help prevent oral diseases.

Acquisition

Acquisition refers to the process of gaining new information, skills, or assets.

Conditioning

A learning process in which an individual's behavior becomes dependent on the occurrence of a stimulus in its environment.