Customer Service Refers to

question 177

Multiple Choice

Customer service refers to

• A) adhering to the belief that the customer is always right.
• B) satisfying the customers' needs no matter what the price.
• C) accepting full liability if a product fails to meet a customer's expectations.
• D) the ability of logistics management to satisfy users in terms of time, dependability, communication, and convenience.
• E) the ability of logistics management to satisfy users in terms of product, price, promotion, and place.

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Definitions:

Money Management

The process of budgeting, saving, investing, spending, or otherwise overseeing an individual or group's capital usage.

Unethical Behavior

Actions that go against moral principles and professional standards, potentially causing harm or conflict.

Power

The ability or capacity to do something or act in a particular way, often referring to the control over individuals or resources in political and social systems.

Benefit

Benefit refers to the positive outcome, profit, or advantage gained from a decision, action, or policy.