According to the Wall Street Journal, "With the Spring-Break Crush

question 322

Multiple Choice

According to The Wall Street Journal, "With the spring-break crush coming, hotels in resort areas are arming themselves with new policies to combat "chair hogs," the scourge of vacationers who stake claim to prime spots early in the morning and then don't show up again until afternoon." This effort on the part of hotels is primarily intended to

• A)increase idle production capacity.
• B)make service more tangible.
• C)decrease idle production capacity.
• D)avoid inconsistency in service.
• E)keep pool personnel fully occupied.