Intangibility of Services Means

question 112

Multiple Choice

Intangibility of services means

• A)the value of the service provided can only be determined using subjective criteria.
• B)the services can't be seen or touched before the purchase decision.
• C)the service cannot be described, only experienced.
• D)the quantity can vary.
• E)the quality can vary.

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Definitions:

Structured Slides

A presentation format organized in a logical manner to effectively convey information to the audience.

Q&A

A format of discussion characterized by a sequential exchange of questions and answers.

Neutral Audience

A group of listeners or readers who have no preconceived opinions or judgments about the topic being presented.

Worried Audience

Refers to a group of people who are concerned or anxious about a certain issue, event, or presentation.