In Which Stage of the Consumer Purchase Decision Process Would

question 229

Multiple Choice

In which stage of the consumer purchase decision process would a consumer ask, "Is installation included in the price of this HDTV?"

• A)problem recognition
• B)information search
• C)alternative evaluation
• D)purchase decision
• E)evaluation

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Definitions:

Bona Fide Occupational Qualifications

Employment qualifications deemed necessary to the normal operation of a particular business or job, where discrimination based on certain characteristics like gender or religion may be allowed.

EEOC

Equal Employment Opportunity Commission, a federal agency enforcing laws against workplace discrimination.

Discrimination

Unfair or prejudicial treatment of individuals based on characteristics such as race, gender, age, or sexual orientation.

Norris-LaGuardia Act

A 1932 U.S. federal law that limited the power of federal courts to issue injunctions in non-violent labor disputes, thereby promoting fair labor practices.