Situational Influences Refer to

question 167

Multiple Choice

Situational influences refer to

• A)the five aspects of the purchase situation that impact the consumer's purchase decision process: purchase task, social surroundings, physical surroundings, temporal effects, and antecedent states.
• B)temporary impediments to a consumer's purchase decision.
• C)the multiple ways in which a consumer's behavior can affect a salesperson's behavior.
• D)feelings of postpurchase anxiety that can arise from a number of different factors including social surroundings, physical surroundings, temporal effects, and antecedent states psychological influences.
• E)both the objective and subjective attributes a consumer uses to compare different products and brands.

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Definitions:

Reliability

The degree to which a system, component, or process performs its required functions under stated conditions for a specified period of time.

Components In Series

An electrical configuration where components are connected along a single path, so the same current flows through all of them.

Preventive Maintenance

Routine maintenance, inspections, and servicing performed on equipment, machinery, or systems to prevent unexpected failures or breakdowns.

Product Reliability

The likelihood that a product will perform its intended function without failure over a specified period.