Customer Relationship Management (CRM) Is Most Closely Related to the __________

question 192

Multiple Choice

Customer relationship management (CRM) is most closely related to the __________ era in U.S.business history because it aids businesses in practicing a market orientation.

• A)production
• B)sales
• C)marketing concept
• D)customer relationship
• E)societal marketing

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Definitions:

Valid Offer

A proposal made by one party to another intending to create a legally binding agreement that is specific, definitive, and capable of acceptance.

Offer

A proposal presented by one party to another as a basis for negotiations towards a contract, indicating a willingness to enter into an agreement under specified terms.

Time Condition

A provision in a contract that stipulates that certain obligations or conditions must be fulfilled within a specified timeframe.

Flexible Contracts

Employment or service contracts allowing for adaptability in terms of job roles, work hours, and employment periods.